Call us on 0333 101 7300

Privacy Policy

We collect certain information or data about you when you use Flex.co.uk

 

We only collect personal information that you have willingly submitted to us on our website. This will include signing up to our newsletter, participating in surveys and submitting a contact form. In all cases your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. We will not share or sell your personal information such as name, email, address, telephone number with any third parties.

 

When you submit your personal information to us in this way, we will occasionally contact you with IT news, newsletters and any promotional activity which we believe may be relevant to you. Each time we contact you, you will be given the choice to opt out of further contact.

 

We may also use information from your browser, browsing activities and cookies to make adjustments to our website to improve our visitors experience and to market to you more appropriately. We use Google Analytics to monitor user behavior and Google Adwords to advertise to you and similar audiences online. We use remarketing to advertise to previous website visitors and similar audiences. We may market to you using Facebook, Twitter and LinkedIn. For more information about cookies and the information stored in your browser including everything you need to opt out, please visit my online choices.

 

Hotjar

 

The Flex IT website uses a software called Hotjar. Hotjar is used to anonymously track and record your journey through this website, so that it can be reviewed at a later date for the sole purpose of helping us to improve the user experience.

 

Through the Hotjar tracking code embedded on this website, the information collected includes:

 

Device Specific Data

 

The following information may be collected through your device and browser:

 

– Your device’s IP address (collected and stored in an anonymized format)
– Device screen size
– Device type (unique device identifiers) and browser information
– Geographic location (country only)
– Preferred language used to display the webpage

 

Log Data

 

Hotjar automatically records information which is created upon using the Flex IT website. Data includes:

 

– Referring domain
– Pages visited, including the order in which they were visited
– Geographic location (country only)
– Preferred language used to display the webpage
– Date and time when website pages were accessed
– Mouse clicks & keystrokes
– Form submission data

Changes to this Privacy Policy

From time to time, we may need to update this statement because of a change in the website’s functionality or in applicable laws. When we do so, we’ll note on the website that the policy has been changed.

Flex Information Technology Ltd. | Company No. 352 0484 / 3 March 1998 VAT – GB 685 7674 69

UNITED KINGDOM

info@flex.co.uk

Tel: 0333 101 7313