About Us

Our Team

Our experienced team love discovering and understanding new technology so that they can implement the best fit solution for you and resolve IT issues quickly and effectively.

In the fast-changing world of IT, we must be ahead of the rest when it comes to making strategic plans for our customers and regular training for the team is a key element to achieve this. We also set aside time to look for and understand new products and services that will benefit our customers. The team are regularly involved with manufacturers to attain accreditation for core products and this means that the company meets the demanding requirements of being approved partners with the worlds leading manufacturers of IT products and services.

It is our vision to become the most respected IT support company in Oxfordshire by helping businesses succeed through smart and flexible IT solutions with quality support and service.

Geoff Parkins

Geoff Parkins

Managing Director

One of my first memories is watching live pictures as Armstrong stepped onto the moon. It was something momentous: the people involved used technology to achieve the impossible. I think that was the start of my fascination with technology, and how it enables and empowers us.

I’ve worked alongside computers at all levels. I was the de facto expert in the days of one computer in an office of 20, and now provide full-time in B2B IT support at Flex IT. The thing that I’ve found most rewarding is helping other people leverage technology; to learn and grow; to achieve their own moon landings.

Outside of work, I’m something of a DIY-er – I have a cement mixer in my garage and an excessive array of tools for my car. I also enjoy modern jive partner dance, which offers an interesting parallel: just like in business, when the enthusiasm, experience and creativity of two partners come together, that's when the magic happens.

Jamie

Jamie

Technical Director

I come from a mixed IT background working for both internal and external IT Support, supporting Microsoft and Apple environments.

My role at Flex is to look after the project side of things. As a general rule I look after anything “New”, this includes email migrations and system deployments. I also support the technical team and assist with day to day support issues.

In my spare time if you don’t see me behind a computer screen, I will be sat behind a drum kit. I am in a couple of local bands in the Oxfordshire area, playing anything from Beatles, Chuck Berry, Queen through to Amy Winehouse. If you want to talk computers or music pull me aside!

Ali

Ali

Office Manager

I have over 13 years Corporate management experience, working in various Commercial roles across Pricing, Contract Management and Product Development.  After taking a career break to raise my family, I  gained my AAT L2 and am currently studying for my L3.

Within my role as Office Manager my responsibilities are to manage the accounts & invoicing, process all license and warranty renewals and to work with the Technical team to keep all client product and pricing updated. It’s a great job that puts me in touch with all aspects of the business and working to ensure we get it right first time, every time.

Outside of work I like to spend time with my family and having two young boys means there’s rarely a quiet moment! I’ve had a lifelong passion for horses so when I do get some time to myself, I like to get out for a hack in the countryside. My happy place!

Rob

Rob

IT Support Engineer

I moved to England in 2008 and after trying a few different career options I began working in IT in 2015. I'd always enjoyed computers and video games growing up, so when I built my own gaming computer and it worked, I thought maybe a career in IT could be for me!

Since doing an IT apprenticeship, I have worked with many different technologies and services, and I have specialised in monitoring client infrastructures and helping clients with any issues they may have. My role at Flex as IT Support Engineer means I get involved in all levels of support, as well as assisting Jamie with project work. I am also one of Flex’s VMWare specialists.

In my spare time, I enjoy playing guitar as well as playing video, card and board games. I am a big motorsport fanatic, I take part in the Armed Forces Kart Championship (Endurance class) which races all over the country. I enjoying head banging to rock music, and going for walks with my wife Sadie, our son Tav, and our dog Ozzy.”