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Join Our Team

Would you like to work for one of central England’s most respected IT & telecoms support providers?

 

We’re looking for people who share our commitment to delighting our customers on a daily basis, whilst working in a relaxed, enjoyable environment. We’re ambitious, growing fast and looking for people with energy and enthusiasm to join us on the journey.

 

We want to recruit the very best IT and telecoms Engineers, IT Consultants, Dynamics 365 Consultants, Project Managers and Account Managers. Have a look through our active vacancies below. We are always keen to hear from talented people who feel they could bring something to our team. If we aren’t currently recruiting in your field, please send your CV to careers@flex.co.uk, in case of future opportunities.

1st Line ICT Support Engineer

 

To provide customer facing telephone & on-site support.

 

This is an excellent opportunity, offering any candidate the opportunity to work in a highly technical environment, using the very latest technologies. Training will be provided a required.

 

Currently you will be working in a 1st Line role but wanting to expand and develop your skills. You must be an organized and self-motivated individual with good communication skills and have a positive attitude. While you will be supported by and part of a team you must feel comfortable working and learning under you own initiative. You will have an understanding of how small to medium sized businesses use IT. It is expected that you will already have completed a B-Tech and apprenticeship (or similar) qualification or have an ICT Degree and be ready to move your career forward and become a MSP if not already at this stage.

 

You will be based from our office in Woodstock and be reporting to the Technical Support Manager. The role is seen as a key element of our service provision and customer satisfaction.

 

The remuneration will be dependent on experience but is expected to be circa £20,000 to 23,000 and includes 28 days holiday (inc. bank holidays), statutory sick pay and mileage & travel expenses. It is expected that the remuneration package will increase in line with the growing skill and responsibilities of the successful candidate. Also included is a company pension scheme.

 

We are an equal opportunities employer.

 

The key elements of the job are

 

  • 1st Line ICT customer support inc. travel to customer sites
  • Management of Service Desk requests
  • PC, Laptop & Printer – installation, upgrades, support & maintenance
  • Network support – fault finding, configuration, cabling & some small installations
  • Upgrades to phone and communications equipment.
  • Investigation of internet problems and failures & installation of equipment
  • Liaison with the IT Support Team & External Suppliers
  • Explain product use and operation to End Users
  • Creation & Updating of Site Documentation & Support Requests.

 

To apply, please send your CV along with a covering letter/email to – careers@flex.co.uk

2nd Line ICT Technical Support Engineer

 

To deliver support, system integration and projects.

 

This is a fantastic opportunity, offering any candidate the opportunity to work in a highly technical environment, using the very latest technologies. Training will be provided a required.

 

Currently you will be working in a 1st Line role but wanting to expand and develop your skills. You must be an organized and self-motivated individual with good communication skills and have a positive attitude. While you will be supported by and part of a team you must feel comfortable working and learning under you own initiative. You will have an understanding of how small to medium sized businesses use IT. It is expected that you will already have completed a B-Tech and apprenticeship (or similar) qualification or have an ICT Degree and be ready to move your career forward and become a MSP if not already at this stage.

 

While you will be supported by and part of a team you must feel comfortable working and learning under you own initiative. You will have an understanding of how small to medium sized businesses use ICT to their advantage. As well as System Support, Project and Infrastructure delivery will be key elements of the role.

 

You will be based from our office in Woodstock and be reporting to the Technical Support Manager. The role is seen as a key element of our service provision and customer satisfaction.

 

The remuneration will be dependent on experience but is expected to be circa £28,000 to £30,000 and includes 28 days holiday (Inc. bank holidays), statutory sick pay and mileage & travel expenses. It is expected that the remuneration package will increase in line with the growing skill and responsibilities of the successful candidate. Also included is a company pension scheme.

 

We are an equal opportunities employer.

 

The key elements of the job are

 

  • 2nd Line ICT customer support Inc. travel to customer sites
  • Project & Infrastructure implementation
  • Azure, Exchange and Server (hosted and On-Premises) – installation, upgrades, support & maintenance
  • Virtual computing – VMWare, Hyper-V – implementation and support
  • Firewall configuration and support
  • Office 365 Inc. Teams & Skype for Business implementation
  • Implementation of Enterprise Mobility + Security
  • Network Infrastructure implementation & support
  • Hosted VoIP Unified Comms implementation & support.
  • Investigation of internet problems and failures & installation of equipment
  • Liaison with External Suppliers
  • Explain product use and operation to End Users
  • Creation & Updating of Site Documentation & Support Requests.
  • Specify, build and configure hardware and software as required
  • Trial and assess new software and services
  • Advise on all aspects of IT including technical and legal

 

To apply, please send us your CV along with a covering letter/email to  careers@flex.co.uk