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Sep 21 2021

Q&A – Systems & Infrastructure

What is an ICT system?
An ICT system is a set-up consisting of hardware, software, data, and the people who use them. It commonly includes communications technology, such as the internet.


What is included in IT infrastructure?
All computing systems that are not directly used by individuals in transacting business e.g. firewall, switch, router, concentrator, server, NAS, access point.


What is the role of IT infrastructure?
The purpose of IT infrastructure management is to provide structure and control of the functions responsible for diverse technical operations which generally involve hardware, software, and networking in both physical and virtual environments. The main goal is to minimize downtime and maintain business productivity.


How to improve IT infrastructure?
We would recommend employing a professional organization.


How do companies use ICT systems?
Most companies use their ICT system as an integral part of day-to-day business operations. 


How do you maintain a network server?
We would recommend employing a professional organization.


How to audit a network infrastructure?
We would recommend employing a professional organization.


What is Microsoft Teams?
Microsoft Teams is a collaboration app that helps your team stay organized and have conversations—all in one place.


How does Microsoft Teams work?
In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Each channel is built around a topic like “Team Events,” a department name, or just for fun. Channels are where you hold meetings, have conversations, and work on files together.


Is Microsoft Teams free?
Some versions are available for free, allowing chat and time-limited audio/video calling. Other versions are included as part of a paid subscription.


What is a software subscription?
Customers typically pay an initial subscription upfront and are entitled to use the software only during the subscription term, unlike a perpetual licence, allowing them to use the software indefinitely.


What is the difference between a software license and a software subscription?
Subscription-based software relates to a monthly or annual licensing model, allowing users to pay a per-user fee. The subscription payment includes software licenses, access to support services, and new versions of the software as they are released. The benefits of the subscription model are huge – subscribers are always up-to-date. They get the latest and most complete applications and can use subscriptions across a multitude of devices.