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Cloud Backup and Restore

Why is backing up my data important?

Most businesses are now viewing their data as one the most important assets in their business. Customer details, stock levels, transactional history, employee records – the list goes on and on. Imagine what the world would look like if you lost this sort of data.

Data can be lost due to a range of circumstances. Cyber attacks, accidental deletion, hardware failure, office fires or floods. So it’s vital that copies are stored regularly and off-site, so that you can get back into running your business normally again as soon as possible.

What is a backup strategy?

A good backup strategy is obviously going to create a second copy of the data. But another critical element is how quickly data files can be found and restored. The backup strategy also needs to consider how long backups should be kept for. Most retrieval requests occur within 30 days of backup, so data should at least be held for that period.

Finally, the strategy should consider how and how often the backups are checked to make sure that they are complete and accurate.

What is cloud backup?

Cloud backup, sometimes also known as online backup, copies data from PCs and servers, transmits the data over the internet to a server in the cloud.  Backup software is used to manage the process. This usually means that a full backup is taken initially and from that point onwards, only changed or new files are transferred. This helps to keep the volume of backed up data down (which reduces costs).

The cloud backup software also helps to manage restoring data – either en masse or on a file by file basis.

Why is cloud backup better than physical media?

We have always strongly encouraged our clients to backup their data, and historically, this has been onto tape and, more recently, disk. We have seen clients get into trouble by:

  • Simply forgetting
  • Trying to save costs by scrimping on the number of copies
  • Leaving the media in the office
  • Not testing the backups

And that’s we are migrating our clients to a cloud backup solution, where these risks are greatly reduced.

How secure is my data?

Our cloud backup service secures the data with AES-256 encryption before it is transferred to the cloud. This means that the risk of hacking, either during transmission or when it is stored on the cloud servers, is eliminated.

The data centres where your data is stored comply with GDPR, HIPAA, SSAE16 and ISO27001 regulations.

How quickly can I be up and running?

When you suffer a major data loss, getting things back on track quickly is vital. The speed with which we can get you back up and running depends on the type of service we provide to you:

EBaaS – this service backups up files and folders to the cloud. We can get this data back to you quickly, but in the event of a disaster, like a server dying, it could be that you have to buy and configure new hardware on which to restore the data. So although your data is safe and secure, it could be a few days before you’re back in the position you were before the disaster.

PBaaS – this level of service has the advantage that we take an entire copy of your server and this can be restored onto equivalent hardware without the need for operating systems and software applications being reinstalled. This shortcuts the process.

DBaaS – this represents our highest level of backup, which consists of a server in the cloud that can be pressed into service as the main server in the event of a disaster. This is the fastest way of getting your business operational again.

To discuss cloud backup and disaster recovery, please get in touch with us.

Frequently Asked Cloud Backup Questions

Can I just restore one file?

Of course. Sometimes this is necessary if you’ve accidentally deleted that critical proposal or report. We can look back through the backups to find the last version that was stored in the cloud.