Security is important to maintaining company systems, keeping your company free to do business as usual and avoid downtime. We’ve got some points below to help you stay safe. Think before you click Malicious links can look genuine and the spoofers will try to obscure the links...
As we all strive to adapt to working from home people are turning to video calling software to stay in touch with business contacts, colleagues as well as friends and family. One very popular platform is Zoom which allows users to chat free of charge...
SPF, DKIM, DMARC and Multi-Factor Authentication (MFA) TL:DR - If you are not sure you have this protection in place, then you should check with your ICT provider or contact us. Earlier this week, on 14th April at 9:40 one of our client’s user's email accounts was...
We know that our customers rely on us and no more so than now. Here is some recent feedback from just two of them. "Given the significant ask that we have put on FLEX this week in getting upward of 10 users set up to work...
We are delighted to announce that we have strengthened our team with the appointment of Jayton Garnett as Technical Support Manager. It has taken us quite some time to find the right person for our small tight-knit team. We needed a combination of management, interpersonal and...
Some of the things we have done for our company and how we can help your businesses. Of course, we can help and advise on all matters relating to ICT and in particular how to set up systems and software to enable businesses to continue operating...
Preparing for the move early is critical. The closer the move date comes, the harder it will be to get ahead of all of the actions that come with it. Below, we break down the key things you need to consider when preparing for your...
https://flex.wistia.com/medias/hrysydrhhd?embedType=async&videoFoam=true&videoWidth=640 In this video, Flex IT’s Nigel Ridpath discusses why an IT company makes the ideal telephony partner with Sam Isaacs from Firstcom Europe. Why does an IT company makes a good telephony partner? How do you prevent call dropping with VoIP? How do you ensure...
Many of our clients are getting to the point where their servers are ageing and, whilst the obvious answer five years ago was to refresh the hardware, the answer today is more likely to be to move to the cloud. How do you know it’s time...
CRM (Customer Relationship Management) is a software system, these days often cloud-based, which stores and consolidates customer information obtained across business operations, for example, sales, enquiries, deliveries, emails, phone calls, meeting notes, marketing communications, complaints and support. It helps everyone in a business to easily update...